Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information
• Account credentials
• Tour and gig management data
• Communication preferences

2. How We Use Your Information

We use the collected information to:

• Provide and maintain our services
• Process your transactions
• Send you service-related communications
• Improve our services

3. Information Sharing

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your consent
• To comply with legal obligations
• To protect our rights and safety

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or destruction.

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Request data portability
• Withdraw consent at any time

6. GDPR Compliance

For users in the European Union, we comply with GDPR requirements:

• Legal basis for processing data
• Data minimization principles
• 72-hour breach notification
• Right to be forgotten
• Data portability

Our Data Protection Officer can be contacted at dpo@bandpracticecrm.com

7. Data Retention

We retain your data for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

After account deletion, we may retain certain data for up to 30 days for backup purposes.

8. Data Export

You can export your data at any time through your account settings. Exported data includes:

• Tour and gig information
• Venue contacts
• Stage plot designs
• Account settings

9. California Privacy Rights (CCPA)

California residents have the following additional rights:

• Right to know what personal information is collected
• Right to know whether personal information is sold or disclosed
• Right to say no to the sale of personal information
• Right to access personal information
• Right to equal service and price

To exercise these rights, please contact us at privacy@bandpracticecrm.com

10. Changes to This Policy

We will notify you of any material changes to this Privacy Policy via email and/or a prominent notice on our website. Changes become effective immediately upon posting.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at jason@bandpracticecrm.com